ACE FAQ's

My ACE button take a few presses to turn the light on
The ACE will go into a sleep mode when not moved for 3 minutes. So if the light has been sitting and you press the button without moving it, it may not turn...
Wed, 6 Mar, 2019 at 3:57 PM
What are the runtimes of each flash pattern and how do they react?
We have documented the flash runtimes and behaviour in depth below. The features listed below with ** are only available via the IOS/Android Smartphone a...
Wed, 13 Mar, 2019 at 12:02 PM
My ACE runtime seems shorter than expected
ACE lights maximum runtime on 100% brightness is 10 hours. This can be reduced by a number of factors: - The light is reacting a lot to movement and cha...
Thu, 14 Mar, 2019 at 11:23 AM
My ACE Firmware update failed and there is a solid green light
If the ACE firmware update failed for whatever reason and there is a solid green indicator LED, the light is 'hanging' and awaiting the firmware up...
Tue, 18 Jun, 2019 at 5:11 PM