There could be several reasons for an underperforming battery:
- The light is using another flash mode other than the default; solid mode runtime is 2 hours and other flash modes available in-app are slightly lower. Flash mode runtimes for ICON2 are listed below.
- Your battery health has declined over time due to age of the battery or the unit has not been charged at least once a month since use.
- The battery drops a small amount when not in use as the Bluetooth advertising uses power. The maximum expected standby time without use is 3-4 weeks.
- The light is using older firmware and has not been updated.
The expected run times for each flash mode are listed below, please check which flash mode you are using. The default modes available from the button press are Flash, Eco and solid/constant.
If you're still experiencing low runtimes, please get in touch by opening a customer support ticket and we will work through the issue with you.