If you're receiving your order in an EU county you should not have to pay any customs charges.
Regardless of whether you've selected standard or Tracked delivery, we dispatch all of our orders directly from Northern Ireland.
Northern Ireland remains a part of the European single market and the customs union. As such, there are no additional charges, fees, or duties on orders delivered from us to Europe, GB or worldwide. Purchasing directly from us has not changed due to Brexit.
Please note: We correctly mark all packages with the appropriate XI EORI number. If you are EU based and you are challenged for an additional fee, please flag this at your end with the courier. Let them know the XI EORI number and remind them that the parcel has been delivered from Northern Ireland which remains part of the European single market and customs union. The label appears as below: