How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What's the difference between ICON and ACE?
It looks like there might be water inside my light, what should I do?
How do I reset ICON?
My runtime seems to be very short.
My light won’t charge.
How to setup See.Sense ICON for the first time
See all 15 articles
Download the latest instruction leaflet here.
Is ICON currently collecting my data?
Should I choose ICON or ICON+?
Do I need a smartphone to use ICON?
How do I connect to my ICON using my smartphone?
See all 25 articles
I'm thinking of getting an ICON - Your questions answered
What’s the difference between ICON and ICON+?
What are the delivery times & costs?
Is ICON a ‘to be seen’ or ‘to see’ light?
How far away can I be seen from with ICON?
What's the side visibility like?
See all 12 articles
Delivery Policy inc. Shipping and Handling / Postage and Packing
Terms of Service
Terms of Service
2.0 Light (older model without button)
What’s the difference between the different models?
Where is See.Sense. made?
Help - my See.Sense. won't turn on or off
Why not just flash brightly all the time?
How do I get the Android / Apple App?
See all 8 articles
What’s inside the box
How do I set up See.Sense. for use for the first time?
How do I charge See.Sense?
How do I turn See.Sense. on or off?
See all 7 articles
See.Sense 2.0 Problem solving
Is the battery replaceable after a few years?
Can I mount it on my saddlebag?
I can't turn See.Sense. on or off. All I see is a green light.
Where is the latest instruction leaflet?
Can I use See.Sense. with an aero seatpost or aero bars?
Can I personalise See.Sense?
How do I personalise See.Sense?
Can I hack / program See.Sense?