When and how does the app collect data? : Customer Support

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When and how does the app collect data? Print

Modified on: Mon, 16 Feb, 2026 at 9:14 AM

We can only collect data when you have:

Opted into the See.Sense community via the app and accepted the terms and conditions
Ensured the See.Sense app has permission to use the phone location services 'Always', not just while using the app
Ensured the See.Sense light is switched on and is connected to the See.Sense app during use

The lights do not store data and need an active connection in order to send the data via the app as it is collected.

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