FAQs for projects

How does See.Sense work with cities using the ride insights gathered by the lights?
You can find out more about this via the link below: https://seesense.cc/pages/ride-insights
Tue, 5 Nov, 2019 at 11:41 AM
How much data does the app use?
It depends on the phone, but for every hour of riding, the app will use about 1-2MB (about the same as uploading one photograph). If not riding, the data us...
Tue, 5 Nov, 2019 at 11:45 AM
Where can I find information on the the See.Sense terms and conditions and data privacy policies
The See.Sense terms and conditions and data policies can be found HERE
Tue, 5 Nov, 2019 at 11:46 AM
What happens at the end of the project?
Project participants keep their SeeSense light and may continue to share ride insights under general See-Sense Privacy Statement and Terms and Conditions.  ...
Tue, 5 Nov, 2019 at 11:50 AM
Error message when project identifier code is entered
If you get the error message: 'The requested project identifier doesn't exist'. You will need to ensure you're using the correct code. I...
Tue, 12 Nov, 2019 at 4:25 PM
How do I join a Smart Cities project in the app?
Please see the video for an explanation of how to join a Smart Cities project. You can skip the video to the following timestamps for the relevant infor...
Tue, 19 Nov, 2019 at 11:56 AM
Firmware Update failure - Updated November 2019
We released a firmware update for ACE lights on the 20th November 2019.  Shortly after the release, we identified a bug we have not seen during our test...
Fri, 22 Nov, 2019 at 9:32 AM