ICON FAQs

Download the ICON instruction leaflet here.
Download the ICON instruction leaflet here.
Tue, 8 Oct, 2019 at 9:42 AM
How do I reset ICON?
To reset your ICON you just need to plug it into power for a few seconds, and then remove the USB cable. The reset will now be complete.
Wed, 9 Oct, 2019 at 2:32 PM
My ICON runtime seems to be shorter than expected
ICON lights maximum runtime is 15 hours. This can be reduced by a number of factors: - The light is reacting a lot to movement and changes in light  - ...
Thu, 14 Mar, 2019 at 11:18 AM
Setting up and charging ICON for the first time
It is important that you fully charge ICON before you use it for the first time. Here are the steps on how to charge ICON: Remove rear adapter...
Tue, 2 Aug, 2016 at 12:13 PM
My ICON won’t charge.
Insert the USB charger into the charging port. If a constant amber light appears this means it is charging.  - If the light has no response to the USB c...
Fri, 15 Feb, 2019 at 11:29 AM
How does the auto on/off work?
Once turned on, after 3 minutes of inactivity, ICON will enter sleep mode. It will automatically activate again on any movement. 
Fri, 28 Sep, 2018 at 11:45 AM
I can’t connect to my lights
Please ensure you are using the updated See.Sense app on either iOS 12 or above or Android 6.0 or above. The process for connecting to the app is the s...
Thu, 26 Mar, 2020 at 5:10 PM
How do I check ICON's battery level?
When ICON is turned off, a flashing LED shows the remaining battery. Green indicates 75% and red indicates less than 25%.  The See.Sense Smartphone ...
Thu, 14 Mar, 2019 at 11:01 AM
Is ICON suitable for use as a 'to see' light?
ICON is primarily designed as a 'to be seen' light, giving up to 270 degrees of side visibility.  This is ideal in urban environments.  If you ...
Fri, 2 Mar, 2018 at 3:34 PM
What are the mounting options for ICON?
Bike attachment – UV-resistant, cross-linked silicone straps providing a secure attachment without the need for any tools. ICONs are designed to be...
Tue, 2 Aug, 2016 at 2:00 PM