ACE FAQ's

Mounting options
As the ACE was created with customer feedback, we decided to include more mounting options as standard. Every ACE comes with a standard mount, a clip mou...
Wed, 6 Mar, 2019 at 4:07 PM
Problems with ACE Firmware Updates or stuck on 0%
The correct sequence for a firmware update on ACE or ICON2 is as follows: The app resets the light - you should see the middle green led flash and then...
Mon, 27 Jan, 2020 at 11:16 AM
ACE battery life dropping when not in use
See.Sense lights use a small amount of battery when not in use as they are in a constant state of standby to connect to our smartphone app via Bluetooth. Us...
Wed, 9 Oct, 2019 at 2:25 PM
I have doubts about the ACE/ICON 2's mount's strength
The ACE and ICON 2 light share the exact same mounting system. Although it is very small, the mount is extremely tough. We tested this thoroughly whilst ...
Wed, 13 Feb, 2019 at 4:16 PM
My ACE button take a few presses to turn the light on
The ACE will go into a sleep mode when not moved for 3 minutes. So if the light has been sitting and you press the button without moving it, it may not turn...
Wed, 6 Mar, 2019 at 3:57 PM
What are the runtimes of each flash pattern and how do they react?
We have documented the flash runtimes and behaviour in depth below. The features listed below with ** are only available via the IOS/Android Smartphone a...
Wed, 13 Mar, 2019 at 12:02 PM
ACE Instructions/quick start guide
This is the quick start guide that comes with the ACE packaging. It is designed to include basic info. If you need further assistance we recommend viewing t...
Wed, 9 Oct, 2019 at 2:25 PM
My ACE runtime seems shorter than expected
ACE lights maximum runtime on 100% brightness is 10 hours. This can be reduced by a number of factors: - The light is reacting a lot to movement and cha...
Thu, 14 Mar, 2019 at 11:23 AM
How do I download the app for Android?
We have released the app in a BETA form currently, with improvements being releasd regularly to fix bugs as they appear. It currently allows you to connect ...
Tue, 8 Oct, 2019 at 9:21 AM
How many ways can you mount See.Sense ACE to your bike?
Already have an ACE light? Or are you thinking of getting one? With our spare mounting kits this means you can easily switch your lights between different b...
Fri, 15 Feb, 2019 at 10:48 AM